Preamble
This Form is in continuation of Document 2 (Master Agreement) and is the variable commercial instrument for each Merchant, Event Organiser, Club, or Service Provider utilizing ActivSuite services.
1. Merchant Particulars
Required onboarding details:
• Legal/Trading Name, Entity Type, Registration/CIN/LLPIN
• PAN, GSTIN, Registered and Business/Store/Venue Address
• Authorised Representative, Designation, Email, Mobile
2. Selected Products & Term
Selected Product options:
[ ] ActivMarket [ ] ActivEvents [ ] ActivClub [ ] ActivMenu [ ] Unified Enterprise Suite
Term: Start date, initial term, and auto-renewal parameters defined upon service activation.
3. Commercial Terms & Pricing Framework
Standard Commercial Fee Structure:
• Activation / Onboarding Fee: As stated in individual offer (₹0 / Promotional / Custom)
• Recurring Platform Subscription: Per month, per event, or per venue outlet as agreed
• Usage / Transaction Fee: Defined per order or unit where applicable
• Sales/Transaction-Linked Platform Tech Fee: Defined percentage of gross order value
• Event License Fee: Defined per active event
Pricing may evolve through separately accepted commercial amendments; this Form does not hard-code a permanent fee model.
4. Payment Provider Architecture
Merchant may opt for:
(a) Own payment gateway / direct merchant aggregator onboarding
(b) Independent third-party payment provider facilitated by Aurumize
Merchant acknowledges that independent payment providers conduct their own KYC, contracting, processing, risk checks, and settlement. Third-party provider charges are borne by Merchant unless expressly stated otherwise.
5. Settlement Framework
- ActivMarket: Direct Merchant settlement through independent Payment Provider.
- ActivEvents: Event Organiser settlement; Organiser alone accounts to participating stalls.
- ActivClub: Club settlement; Club alone accounts to outlets.
- Aurumize does not hold, pool, or custody customer transaction funds.
6. Fulfilment & Delivery Options
Fulfilment models supported: Pickup only, Store-managed delivery, Partner delivery, or Hybrid.
Parameters: Service area radius, standard preparation time, customer delivery fees, free-delivery threshold, and minimum order values.
7. Statutory Compliance & Customer Policies
Participating businesses must specify clear customer policies before going live:
• Cancellation & Partial Cancellation Rules
• Refund and Return Processing Timelines
• Warranty and Service Guarantee Disclosures
• Delivery / Dispatch Estimates
• Dedicated Customer Support and Grievance Contacts
8. Signatures & Corporate Acceptance
Accepted electronically or digitally by the Authorised Person of the Merchant and on behalf of:
Aurumize Transformation Technologies and Solutions Private Limited
Director / Authorised Signatory: Bikram Vaskar Gangopadhyay
CIN: U74110WB2015PTC206277 | Registered Office: Kolkata, West Bengal, India