Customer & Visitor
v2.1
Terms of Service
Terms governing visitors, customers, members, attendees, purchasers, and end users across ActivSuite services.
Platform Governance & Regulatory Disclosures
Complete legal documentation, agreements, privacy mandates under the DPDP Act 2023, commercial terms, and statutory disclosures for ActivSuite and its products.
Data Protection
v2.0
Privacy Policy
Compliance notice under the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable Indian information technology regulations.
Commercial & Business
v2.1
Merchant Master Agreement
Master agreement governing sellers, merchants, clubs, and service providers offering goods or services via ActivSuite.
Commercial & Business
v2.1
Commercial Terms & Signup
The variable commercial instrument and pricing schedule for Merchants, Event Organisers, and Club Operators.
Logistics & Fulfillment
v2.0
Delivery Partner Agreement
Terms governing independent logistics partners and delivery riders for local commerce fulfillment.
Customer & Transactions
v2.0
Refund & Cancellation Policy
Standard policy covering cancellations, refunds, event ticket transfers, and subscription adjustments across ActivSuite services.
Technical & Privacy
v2.0
Cookie Policy
Details regarding cookies, local storage tokens, session identifiers, and security cookies used on ActivSuite.
Compliance & Safety
v2.0
Content Policy
Rules regarding prohibited goods, merchant catalog integrity, user reviews, intellectual property, and acceptable conduct.
Corporate & Support
v2.1
Contact Us & Grievances
Statutory corporate disclosures, customer support contacts, nodal officers, and grievance redressal mechanism.
Registered Corporate Entity
Aurumize Transformation Technologies and Solutions Private Limited
CIN: U74110WB2015PTC206277 | RoC Kolkata
Incorporated under the Companies Act, 2013
Registered Office
Flat 905, Swastik 51/D Gariahat Road
Kolkata, West Bengal 700019, India
Support & Grievances
Customer Support: support@activsuite.org
Grievance Officer: info@activsuite.org
Phone: +91-9123089553 (10:00 AM - 6:00 PM IST)